February 16, 2018

Privacy Policy – Newsletter/Mailing List

We’re keen that you know exactly how we’ll use your data.  This short informal page summarises the relevant parts of our privacy policy — for a longer, more formal version, please visit: http://www.problemsolvingbook.co.uk/?page_id=62

Newsletter/Mailing List: Summary of Privacy Policy


1. Who operates this site? This site is operated by: Blackmetric Business Solutions Ltd, a limited company Registered in England and Wales, company number 7954970 whose registered address is: 49 Station Road, Polegate, East Sussex, BN26 6EA

2. How will you use my data?

  • To provide information:  If you ask us to send you information (e.g. a copy of our ‘problem summary canvas’ or a free chapter of the book) we will send you a secure link via your e-mail address.  We will not contact you again unless you have opted in.
  • To send you a newsletter (if you ‘opt in’): We provide a newsletter, with other updates (e.g. webinar invites) also being occasionally sent.  You can ‘opt in’ to receive this newsletter; but we’ll never send it to you without your permission. If you opt in, we will keep your data so that we can send you the newsletter. You can unsubscribe at any time.

3. Do you use Third Party Data-Processors?

  • As part of our normal business operations, we may make use of third party data processors.  An example of this is ‘Mailchimp’, a third-party (outsourced) mailing list host.  When you sign up to a mailing list, your data will be securely shared with Mailchimp to enable us to send you our newsletter.

4. Will you share my data with anyone else?

  • No, unless (in a very unlikely event) we are compelled to do so by law.

5. How can I contact you with a query about my data? You can contact us at any time to update the information we hold about you, or to make a subject access request, using the ‘contact us’ link at the top of this page.

6. Will my data be transferred out of the EEA?  Yes, some IT systems we used are hosted outside of the EEA. We take reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

7. What is the Legal Basis of Processing? The legal basis for data processing is consent, and you are free to withdraw this at any time.